Techtalk

Complementing business expansion

Expectations in these recessionary times is to have the best software solution at an affordable price. S M Edward, MD of Winsar Infosoft, is confident that the company's new offering will completely fit the bill. By Sanjeev Bhar

The global phenomenon of economic slowdown did affect hospitality in India too but not all hope is lost. According to S M Edward, MD of Winsar Infosoft, projects that are at an advanced stage of completion are getting launched while others might have got delayed up to this year-end.

In this given scenario, Winsar Infosoft which has over the decades invested in various computer platforms, networks, operating systems and application software implemented with little concern for interoperability is looking at the scenario as an opportunity. At a time when cost structures are being re-defined everywhere, IT products and services are beginning to play crucial roles. According to the company, the current challenge in today's competitive global marketplace is to determine the most efficient and cost-effective means of accessing, integrating and distributing corporate information across the organisation. Edward says, "The current expectation of the industry in these times of recession is the expectation to have the best software solution at an affordable price. We are constantly trying to develop our product i.e. WINHMS." The company is experiencing healthy growth. Edward informs, "Our company turnover has increased by 50 per cent during 2008-09 and expected to grow at 300 per cent in 2009-10. This growth is expected due to our focus on Enterprise Level Solution, which is not currently offered by any software company to the hospitality industry."

New product offerings

The company is continuously evolving its products. In fact, Edward says, WINHMS has evolved as an ERP solution for the hospitality Industry. "Apart from the total solution for the property level, we are now offering a complete suite of products covering the Central CRM, Central MIS, IRS and CRS," says Edward. These products cover all the properties for a group at the corporate level and offer a powerful tool to control and monitor the performance of the properties centrally. "Since many groups are entering the Indian market, this product suite offers an excellent instrument for the expansion and management of new additions," he adds.

For long, WINHMS' ERP product has been extensively promoted. According to the company, WINHMS offers a unique ERP approach, which enables hotel groups to re-engineer their entire operations at the property level as well as at the group level. Edward says, "To manage the migration from the aged software solution, Winsar Infosoft is offering a turn-key-basis solution starting from re-engineering, migration from the old systems and standardising the operations across the enterprise level." The advanced features introduced in WINHMS is claimed to take care of all the current and future business expansion needs of the industry and hence, act as a catalyst to the re-engineering process of the group. He further adds, "We are now offering new products covering the Spa Management, E-Concierge Management and Villa Owner Property Management System to complement the new business expansion of the hospitality industry." The growth of service products is equally matched by business reach. Winsar Infosoft is now spreading its wings to untapped markets. "We plan to expand ourselves in the eastern region of the country which is yet to be tapped," he says. Client profile for WINHMS includes The Orchid, Oakwood International and Best Western Groups. The product is positioned as a total ERP solution at the property level as well at the corporate level.