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Stop
bending over backwards
The service industry is probably being hit by its own strength.
In trying to please our guests, we often bend over backwards
and risk being taken for granted. By Dominic Costabir
Meeting
expectations
Awarded the Best educational Institute National Tourism Award,
2003, the Institute of Hotel Management, Catering Technology
and Applied Nutrition, Bangalore is among the top hospitality
institutions in the country. By Gayatri Vijaykumar
On
the growth path
A fourth generation scion in the hospitality industry, George
M George, executive director of Muthoot Group, wants to make
his company a powerhouse in the hotel sector. By Dinkar Farwaha
Movements
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