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www.expresshospitality.com FORTNIGHTLY INSIGHT FOR THE HOSPITALITY TRADE
16-31 May 2008  
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Service, simplified
Conventionally having stayed away from technology, the hotel industry in India is observing a change, with service now finding a friend in advanced systems and gadgets that enhance its delivery. By Varun Aggarwal

The new challenge
Reuel Ghosh writes about why hoteliers need to go in for simplification of technology while maximising its benefits


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