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Campus Notes
Education in leisure
Nestled in India's leading tourist destination, IHM Goa is
the perfect platform for students who want to understand in-depth the business
of leisure
 The
Institute of Hotel Management Goa has been established under the National Council
for Hotel Management & Catering Technology, Ministry of Tourism, Government
of India. Located in Goa, it provides the right setting for the serious hospitality
student to experience tourism activities first hand.
IHM Goa understands that learning requires stimulation of interest in new concepts
while challenging the old, an exchange of ideas, and a tweaking of attitudes
- all of which makes managers out of students. In today's world, learning is
possible via various avenues - the internet, television, print - and the world
is literally at the students' doorstep. Yet, many a bright spark is extinguished
because of a wrong choice of institute or a career that is already saturated
or rife with cut-throat competition.
The hospitality industry offers an opportunity to think out-of-the-box, being
creative and reaping the benefits of that unique talent. Students need the input
of skills and knowledge at a right level that does not restrain and constrict
the inherent creativity of their youth. The energy and experience of the institute's
faculty members enables them to feel the pulse of the students and synchronise
this with the industry and its demands.
As part of the three-year training on campus, students take on supervisory roles
in well-designed facilities like the training kitchens and bakery/confectionery
that are modern and hygienic. A well appointed library with internet access
brings them up to speed with the latest trends in the industry. A training restaurant
and bar is the venue for many a theme party organised and executed by the students
themselves.
Courses currently offered at IHM Goa include the three-year BSc in H&HA
degree, the craftsmanship courses in food production and patisserie and F&B
service. Industry professionals and individuals are offered knowledge by way
of certification through short term courses. Students are encouraged to participate
and hone their talents - dancing, singing, drama and music all of which find
a place in the extra-curricular activities at the institute, which offers students
hostel facility inside the campus.
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Roque D'cruz, principal of IHM Goa, speaks
to Neeti Mehra of challenges and opportunities in the industry
Roque D'cruz
Principal of IHM Goa |
How is hospitality education adapting itself
to produce global leaders?
The industry has evolved tremendously from being
just a service industry. Also, the curricula today reflect the role of
technology, latest techniques in management and customer relations among
other subjects.
Are you tweaking education to cater to emerging
segments such as no-frills hotels and QSRs?
The curriculum provides for adequate training in various
aspects of the trade. For instance, students have to present research
projects with the help of a guide on current and emerging trends. This
assists in bridging the gap between students and professionals in the
industry.
What should the industry do to stem the extremely
high attrition rates?
This is a very challenging task. The industry needs to
acknowledge that their employees are an asset and treat them accordingly.
Providing regular training and growth opportunities to the employees along
with commensurate pay packages, assuring reasonable working schedules
to their staff would go a long way in reducing attrition rates. The hospitality
industry would do well to be a bit more 'hospitable' towards its own employees!
How critical is continuing education to the executive
level?
A professional needs to constantly seek avenues for self
development. Maintaining a competitive edge is essential if one seeks
to grow and contribute to the industry. One needs to constantly re-invent
oneself in order to thrive in this industry.
What is your message to aspiring students?
The world is at your doorstep. Get the right attitude
and passion, and take advantage of this industry to make an exciting and
rewarding career for yourself. If you are innovative, love challenges
and interaction with people - this is definitely the career for you.
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