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Effective
communication is the crux
As China gets ready to host the Olympics this August, emphasis
is being laid by the hospitality industry to develop communication
skills of employees who will have to cater to international
guests likely to sport extreme emotions covering happiness,
sorrow, anger, frustration, indifference, let-down, cheating
and surprise arising from victory, defeat, disappointment
and jealousy associated with the world's biggest game extravaganza.
Home
is where the HR heart is
The 'future is now' for human resources. HR management is
compelled to start focusing on what it needs to do for its
own staff members so that as a department, it can provide
the right kind of support to the organisation. By Nina Woodard
Education
in leisure
Nestled in India's leading tourist destination, IHM Goa is
the perfect platform for students who want to understand in-depth
the business of leisure
HR
professionals share ideas and best practices at PATA event
in Colombo
The labour pool will soon shrink in many Asia Pacific destinations,
even while more than two-thirds of the world's new jobs will
be created in the region.
Homeward
bound
As the hospitality industry continues to burgeon, and along
with it, the demand for skilled manpower, it is being seen
that more Indian students with foreign degrees in hospitality
management are heading back to their home country. By Andrea
Lopez
Diluting
the disparity
According to the International Labour Organisation, women
today comprise 60 to 70 per cent of the global tourism workforce
compared to only a third of this segment in the early 1980s.
What
is lacking in hospitality education?
The subject itself suggests that something is not right in
our hospitality education. It may be the system of delivery
or may be course content.
From
good to great managers
Cutting
across traditions
Atul Kochhar, chef and director of British Indian restaurant
Benares, who also happens to be the first Indian to receive
the coveted Michelin star for his restaurant, speaks of his
passion for innovation and authenticity and his future plans.
By Sayoni Bhaduri
Movements
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