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www.expresshospitality.com FORTNIGHTLY INSIGHT FOR THE HOSPITALITY TRADE
16-30 April 2008  
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    MANAGEMENT - Insight into Hospitality Operations
 

Success in synergy
That's what hotel companies are looking at - exploring peripheral services in travel and hospitality, whether it is to make the guest experience more fulfilling or to ensure that the hotel brand grows. By Sanjeev Bhar

Cooking up a storm
Having been conferred the ‘Best Chef of the Year - Award of Excellence’ by the ministry of tourism, Chef P Soundararajan, corporate executive chef at Mahindra Holidays & Resorts India has many ideas tucked neatly underneath his toque, which he reveals to Neeti Mehra

A pioneering brand
Club Med has created an all-inclusive concept for its resorts that would not only bring about exclusivity but also help it create a destination in itself. By Dinkar Farwaha

FHA 2008 to focus on food safety
Grown to seven halls at Singapore Expo for the first time; will feature the president of the World Food Safety Organisation

Food Forum India: Redefining the Indian food business
The Food Forum India, the largest congregation of key, global and Indian, food retailers, manufacturers, organisations and minds in the food business will be held from May 6 - 7, 2008 at Renaissance, Mumbai.

Reining adversity
Hotel staff plays a vital role in any unforeseen circumstances because their preparedness to tackle such emergencies can save many lives. By Sanjeev Bhar

Olive capital
If you love what you do, guests will see it on their plates. With a core philosophy like that, there is little doubt that every plate served from the kitchen is a gastronomic delight. Executive chef at Las Dunas Beach Hotel & Spa in Estepona, Josef Thomas Stork counts himself among the lucky humans who do what they like. And his speciality is the cuisine from the southern Spanish province of Andalucia, which with its vibrant Mediterranean stretch of Costa del Sol, contributes significantly in making Spain attract the second highest number of tourists globally. He spoke to Suman Tarafdar at Sevilla at Claridges, Delhi recently

Guest satisfaction through employee satisfaction
Speaking on improved guest satisfaction as part of a Management Development programme for corporate hotel executives in Singapore, I identified employee satisfaction as a key factor.

Deck up or stay plain
Good designs and decorations on the tableware are an integral part of sophisticated dining settings. In a way they could be identified as symbols of a restaurant

A hurdle or a silver lining?
Siddharth Thaker talks about the sub-prime crisis and the Indian hotel industry

Forging relationships
Aditya Rahate speaks about the importance of Customer Relationship Management and its continuous relevance in the hospitality industry

Bean to brew
It's no longer just a caffeine fix. Nor is it good ol' Nescafe or filter caapi that your Tamilian neighbour swears by.

Realty is Indian tourism's unsung hero
Surrounded by a vibrant economy, a thriving infrastructure, a flourishing real estate market and a potential-laden tourism industry, India, no doubt, awaits a history to be rewritten.

Chew on this trend
Technopak Advisors' Market Intelligence division, The Knowledge Company's latest report India Shopping Trends 2008 - Food & Grocery provides insights into some of these behavioral transformations that are taking place in food & grocery shopping, at modern retail outlets


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