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Success
in synergy
That's what hotel companies are looking at - exploring peripheral
services in travel and hospitality, whether it is to make
the guest experience more fulfilling or to ensure that the
hotel brand grows. By Sanjeev Bhar
Cooking
up a storm
Having been conferred the Best Chef of the Year - Award
of Excellence by the ministry of tourism, Chef P Soundararajan,
corporate executive chef at Mahindra Holidays & Resorts
India has many ideas tucked neatly underneath his toque, which
he reveals to Neeti Mehra
A
pioneering brand
Club Med has created an all-inclusive concept for its resorts
that would not only bring about exclusivity but also help
it create a destination in itself. By Dinkar Farwaha
FHA
2008 to focus on food safety
Grown to seven halls at Singapore Expo for the first time;
will feature the president of the World Food Safety Organisation
Food
Forum India: Redefining the Indian food business
The Food Forum India, the largest congregation of key, global
and Indian, food retailers, manufacturers, organisations and
minds in the food business will be held from May 6 - 7, 2008
at Renaissance, Mumbai.
Reining
adversity
Hotel staff plays a vital role in any unforeseen circumstances
because their preparedness to tackle such emergencies can
save many lives. By Sanjeev Bhar
Olive
capital
If you love what you do, guests will see it on their plates.
With a core philosophy like that, there is little doubt that
every plate served from the kitchen is a gastronomic delight.
Executive chef at Las Dunas Beach Hotel & Spa in Estepona,
Josef Thomas Stork counts himself among the lucky humans who
do what they like. And his speciality is the cuisine from
the southern Spanish province of Andalucia, which with its
vibrant Mediterranean stretch of Costa del Sol, contributes
significantly in making Spain attract the second highest number
of tourists globally. He spoke to Suman Tarafdar at Sevilla
at Claridges, Delhi recently
Guest
satisfaction through employee satisfaction
Speaking on improved guest satisfaction as part of a Management
Development programme for corporate hotel executives in Singapore,
I identified employee satisfaction as a key factor.
Deck
up or stay plain
Good designs and decorations on the tableware are an integral
part of sophisticated dining settings. In a way they could
be identified as symbols of a restaurant
A
hurdle or a silver lining?
Siddharth Thaker talks about the sub-prime crisis and the
Indian hotel industry
Forging
relationships
Aditya Rahate speaks about the importance of Customer Relationship
Management and its continuous relevance in the hospitality
industry
Bean
to brew
It's no longer just a caffeine fix. Nor is it good ol' Nescafe
or filter caapi that your Tamilian neighbour swears by.
Realty
is Indian tourism's unsung hero
Surrounded by a vibrant economy, a thriving infrastructure,
a flourishing real estate market and a potential-laden tourism
industry, India, no doubt, awaits a history to be rewritten.
Chew
on this trend
Technopak Advisors' Market Intelligence division, The Knowledge
Company's latest report India Shopping Trends 2008 - Food
& Grocery provides insights into some of these behavioral
transformations that are taking place in food & grocery
shopping, at modern retail outlets
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