Education

Crowne Plaza, Cornell to offer certification programme for meeting directors

EH Staff - Mumbai

IHG's Crowne Plaza Hotels & Resorts brand has signed an agreement with the Cornell-Nanyang Institute of Hospitality Management to introduce the Crowne Meetings Director Certification Programme to more than 50 hotels across the Asia Pacific region.

The programme has an executive training curriculum jointly created by Crowne Plaza Hotels & Resorts and Cornell-Nanyang Institute of Hospitality Management. It combines the hotel brand's functional skill sets training with the broader-based industry knowledge provided by the institution.

The 18-month programme covers topics such as team management, customer service, and marketing planning. Candidates are also required to take part in a three-day intensive hospitality sales course in Singapore, offered as part of a professional development programme by the Cornell-Nanyang Institute. In addition to providing a comprehensive support for successful meetings and events, Crowne Plaza has also initiated a meetings service training programme for all staff.