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30 Minute Interview
'There is huge potential for Courtyard in India'
Marriott International has plans to expand to 21 properties
over the next three years. Edwin Fuller, president and managing director
(Lodging International), Marriott International, speaks with Andrea Lopez
about the company's endeavours.

Edwin Fuller
President & MD (Lodging international), Marriott international
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Tell us about the expansions in India.
We plan to expand to 21 properties representing six lodging
brands that will include the new Ritz-Carlton, totaling 5,524 rooms, over the
next three years. The chain's brand portfolio in India will more than triple
by the end of 2010, while the number of rooms will more than quadruple.
Included in the expansions are three JW Marriott Hotels &
Resorts properties and one Ritz-Carlton hotel in the luxury tier, one Marriott
Hotels & Resorts and one Renaissance Hotels & Resorts property in the
upscale category and one Marriott Executive Apartments property for extended-stay
travellers. All hotels will operate under long-term management contracts.
These six hotels join nine previously-announced properties that are soon to
start, or are currently under, construction in Bangalore, Gurgaon, Hyderabad,
Kolkata, Mumbai, Noida and Pune. In addition, the existing 286-room Renaissance
Mumbai Hotel is undergoing a 302-room expansion that is scheduled for completion
in 2008.
What spurred this expansion plan?
Asia is a vibrant market. India and China are both forerunners in this game,
although China is a fairly more mature market. The idea of expanding on a large
scale was to appeal to different traveller sensibilities. We had previously
announced nine properties due to start in Bangalore, Gurgaon, Hyderabad, Kolkata
and a few other cities in India by 2010. We are also looking at the Asian market
to draw our staff from. We have opened a development office in New Delhi whose
goal is to strengthen our representation in India.
Marriott has added quite a few Courtyard hotels. How do
you see this model evolving?
Courtyard hotels are pegged below our standard five-star brand of hotels and
are therefore less opulent. They are primarily designed for the business traveller
and with India growing as an IT hub, there is a huge opportunity to develop
the Courtyard model. All of them are strategically located - the one in Mumbai
will be a few kilometers from the Mumbai International Airport.
Budget hotels have hogged their share of limelight in India.
Do you think this model will outlive the five-stars?
The Marriott group has sustained its brand for years. Budget hotels have become
the choice for many travellers, but ultimately the experience of a hotel is
what counts.
What is Marriott doing to get into the carbon neutral mode?
We also have many energy management programmes underway to reduce energy costs
- we practice recycling at all our hotels and have been recognised internationally
with numerous awards for our environment-friendly undertakings.
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