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Packaged
for growth
The Indian food processing industry, considered a sleeping
giant at the moment, is expected to attract huge investments
with a little help from the government. Praveen K Singh looks
at the current scenario and the sector's potential growth.
Riding
high on mega bucks
A new breed of amusement parks is coming, of a size and a
scale of investment that we've never seen before in India,
says Shijith P K.
The
new age concierge
The spirit in which the job is performed differentiates the
superlative concierge from the chaff. Holly Stiel, partner
with Stiel Media, recently conducted the 'Ultimate Concierge
Programme' for all ITC Hotels. She tells Express Hospitality
what it takes to surpass the rest.
Perfect
pasta
Italian chef Marco Giora, chef consultant with Rustichella
D'Abruzzo - makers of authentic Italian pasta, was recently
in India on an invitation from ITC Hotels for its multi-city
pasta festival. He spoke to Neeti Mehra about - what else
- preparing the perfect pasta.
From
the guest, with love
Feedback flowing from a guest to the hotel is a sincere effort
on their part either to improve the future experience, or
to reward the staff for a wonderful one. Critically, most
aspects revolve around the hotel stay and, ultimately the
onus of the housekeeper, finds out Neeti Mehra.
Big
Mac's supply chain success
The seed of McDonald's success was sown in 1990 - six years
before it started its actual operations. Sanjeev Bhar traces
its supply chain management that played a vital role in its
growth.
The
X factor
While catering to more number of international tourists and
corporate clients, hotels have understood the need for redesigning
and re-engineering the services they provide, says Kiraun
B.
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