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www.expresshospitality.com FORTNIGHTLY INSIGHT FOR THE HOSPITALITY TRADE
16 - 31 December 2006  
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Home - Management - Article

Capital View

Making merry

Rabindra Seth

November and December are the months when the Capital experiences a spate of road shows by nations seeking to enlarge their share of Indian outbound or first timers looking for a slice of it.

Among the new comers were the Philippines, Sarawak and Jamaica. Switzerland, which prides itself as the first from continental Europe on establishing a presence in this country (and which also has the distinction of pioneering the use of Bollywood as a major promotional tool) was in Delhi with a large contingent of agents from nearly all its popular destinations. Sri Lanka, our neighbour in the south for which India is already its largest (and natural) source market, concentrated on the MICE segment this time around. Among other developments change of guard at Delhi-based FHRAI and WTTC occupied the space left by NTOs.

The newcomers first. A high powered delegation led by the Philippines tourism minister, Joseph Durano, supported by the country's lady ambassador in India and the announcement of a representation in Delhi made an appropriate beginning. Durano came straight to the point. "Unlike our traditional tourists who go for beaches and sightseeing, Indian travellers love the many facets of the metropolis and have a strong preference for shopping, entertainment and gaming. They spend an average of US $1,200 per visit, which makes them highly appreciated tourists." Conceding that lack of direct air services between the two countries could come in the way of larger flows, he said that this was proposed to be overcome by an arrangement with Singapore Airlines (which has the most convenient connections) to offer special packages which would be announced in the new year.

Sarawak's is an interesting story. One of the federation states of Malaysia, it is almost as big as the rest of the country in size. But being separated 1,600 km by the South China Sea (part of Borneo) it has been hosting a little over two million of the 18 million visitors that come to the mainland. It has an abundance of tourist attractions - 200 rivers, national parks, golf courses, marine parks and underwater jungles, city life in the capital Kuching and air connectivity. Sarawak Tourism Board's Mary Wan Mering was at her diplomatic best when she said that by taking up individual promotion, Sarawak was only "supplementing" the national effort. We are like Kerala” she quipped. Sarawak intends to set up its own representation in India but for the moment it is depending on assistance from one of the Indian travel agencies, Twenty First Century Travels headed by Naresh Trehan.

And now Jamaica. There is a good reason for it to take the lead amongst the Caribbean tourism boards for a foray into India because of the cricket World Cup to be played in the islands in 2007. The third largest of the Caribbean group, Jamaica is using the World Cup as its starting point in India and has already chosen TRAC Representations (the Kavi Ghei outfit which promotes a number of other countries as well). Like the Philippines, the Jamaican delegation was also high powered led by the country's ambassador at large, Courtney Walsh, tourist board’s deputy director marketing, David L Shields, and Robert Bryan head of the local organising committee of the World Cup. Five Indian tour operators have been identified by the ICC to sell packages in India. The base packages commences from INR 1,20,000, which includes airfare and accommodation for seven days/six nights. They are SOTC, Pyramid Travel, Trust Travel & Tours from Mumbai and Air Cruise Travel and Friends Globe, Delhi.

Finally, Switzerland. As always the Swiss ambassador was by the side of the tourism delegation both during the presentation to the media and the evening get-together at the Imperial Hotel's Ball Room, which turned out to be a treat for the travel fraternity thanks to a jazz performance by a band specially flown in from Zurich. An upbeat Federico Sommaruga of Switzerland Tourism said his country has already welcomed 2,50,000 Indian visitors in the first eight months of this year. The target of 3,00,000 Indian tourists, he said, in 2006 is well in sight. India is already the eighth-largest source market and Indian spends of US$ 217 per day are bettered only by the Arabs and the Chinese. He also announced that Switzerland has concluded the Schengen protocols and visas under this scheme will be available to Indians latest by January 2008.

FHRAI has not only a new president in Rajesh Mishra but also a new secretary general, Kamal Sharma. Mishra is MD of Mishra's Group of Hotels & Restaurants, Kolkata and Sharma is an industry veteran who in an earlier avatar had turned around Air India's loss-making Hotel Corporation. At the WTTC's India Initiative, Nakul Anand, divisional chief executive of ITC Hotels Division, is the new chairperson while search is on for a secretary general in place of Ashok Pahwa, who resigned recently. Anand has his task cut out - redefining the body's mission in India in the changed tourism scenarios, where much of the WTTC's pleas for a push to the sector have already been conceded.

(The writer is a freelance journalist. He can be reached at rabseth@yahoo.com)

 


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