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www.expresshospitality.com FORTNIGHTLY INSIGHT FOR THE HOSPITALITY TRADE
1 - 15 July 2006  
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F&B News

Dubai firm gears to Japengo

Neeti Mehra - Mumbai

The first phase of expansion will see six to 10 outlets opening across India in the next three years, along with the introduction of its coffee shop Café Havana

In a bid to capture the upscale fine dining segment, the Dubai-based Bin Hendi Enterprises has forayed into the hospitality space with its flagship eatery, Cafe Japengo - a multi-cuisine eatery in Mumbai. The first phase of expansion will see six to 10 outlets opening across India in the next three years, along with the introduction of its coffee shop Café Havana.

Speaking to Express Hospitality, T N Pratap, chief executive, Bin Hendi Enterprises, says, "Café Japengo fills the gap between dining in hotels and casual restaurants. We are looking to cater to high-end clientele." Japengo was conceived in 2000 when sushi became fashionable, but to attract a diverse clientele, it offered other varieties of food including Chinese, Italian, Arabic and a full café menu. Already, a menu expansion is on the fray in its Mumbai outlet. "As per feedback, we are expanding our vegetarian selection, and in the future we will incorporate changes, if required, depending on the feedback. With organic food highly popular, we might introduce a selection on the menu.."

The Dubai company is looking at opening its strongest brand in other metros - Delhi, Bangalore, Chennai, Hyderabad and Kolkatta. "This is a value-driven, retail business, and the location is of prime importance, so we will be expanding through high street locations and up-market malls."

Pratap further added that they would retain the authenticity experienced in its international outlet with imported ingredients and multi-racial staff. Currently they are working on a loyalty programme for their customers, and are planning on making the café Wi-fi enabled.

"The concept is seriously casual, we aim to appeal to all demographics," Pratap adds. Given the size of the country, in the future they would consider JVs to fuel expansion, and in certain cases franchisees, but partner with only those with a proven track record. Given that the general rule of the thumb is to be in the black in three years, Pratap hopes that the model replicates the Dubai one, which earned its ROI by the end of one year, though he refused to reveal the amount invested in the Indian project.

The Group is also conducting market research to enter into the real estate segment, with a focus on developing satellite towns and community developments and the company will also set up an India office shortly.

 


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