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www.expresshospitality.com FORTNIGHTLY INSIGHT FOR THE HOSPITALITY TRADE
16 - 31 December 2005  
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    MANAGEMENT - Insight into Hospitality Operations
 

Selling during good times
With occupancies on a high, and thankfully no signs of a let up, the sales professionals are presented with a strange conundrum wherein there isn't much to sell. So how do they walk the tightrope, asks Bhisham Mansukhani

Going beyond first impressions
The compliment of beginner's luck does not sit well with the founders of Impressario Entertainment & Hospitality. They believe that their illustrious stable of brands is a result of a unique service philosophy, discovers Bhisham Mansukhani

A multi-dimensional approach
The associates of Grand Hyatt, Mumbai, describe it as a multi-dimensional lifestyle complex going beyond the common understanding of a hotel. Reema Sisodia examines the strategy behind Hyatt International's flagship property in South Asia


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