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Creating
Positive First Impressions Requires A Team Approach
As experienced hoteliers know, a first impression sets the tone
for an entire stay. When a positive impression is created, everything
tends to go well thereafter.
Managing
Sales Efforts Is Based On Adequate Hiring, Retention
It seems that we hear a good deal about too much sales turnover
at the property level. We hear it from hotel managers, management
company executives and, most importantly, people with whom we do
business.
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