It Pays To Motivate Your Staff
Beena Batra, corporate housekeeper, Sarovar Park Plaza Hotels & Resorts Pvt Ltd writes on why hotel managers can earn profits by keeping housekeepers interested in their jobs

Proper Care Keeps Bedding Looking Sharp
Although the proper cleaning of bed linens involves many factors, including temperature and fabric quality, hotel operators agree the most-important factor is their personnel.

‘No Two Hotels Have The Same Security Needs’
Pramod V Rao, managing director, Zicom, electronic security systems Ltd tells Reema Sisodia that his company believes in designing and delivering cost effective security systems to address all types of threat perceptions the customer envisages

Before You Hire Security Personnel...
"Many times, people think security is about patrolling the building, waiting for the next incident," said David Benton, vice president and general manager of The Rittenhouse Hotel and Condominiums in Philadelphia.

Secure Setting Gives Most Guests Peace Of Mind: Survey
All hoteliers want their guests to feel safe and secure: probably more now than ever. But guest perceptions of hotel security vary widely among major US hotel brands.